File access help
Etsy digital files should be downloaded through a web browser or computer. Start with 01_READ_ME_FIRST.pdf.
SUPPORT
Support for Vigor Wave Pro™ buyers
Need help accessing your files or understanding an existing feature? Start with the quick-start PDF included with your purchase. For order-specific help, contact us through Etsy Messages.
Contact through Etsy Messages
Google Sheets access
Use the Make a Copy links in the Google Sheets access PDF. You do not need edit access to the master file.
Possible formula or file issue
Please send your software version, the sheet/cell or metric, a screenshot, and the result you expected. Remove private client information before sending screenshots.
Support scope
Technical support covers file access, existing features, and confirmed formula errors.
Not included
Customization, new fields, data entry, integrations, accounting advice, tax advice, legal advice, and individual setup are not included.